Sam’s Club to Stop Checking Customer Receipts When Leaving Store

Customers will no longer have to show their receipts when leaving this store.

Sam’s Club announced that it will stop checking customers’ receipts and carts before they walk out the door.

Customers of the members-only wholesale store usually have to wait in long lines for receipt verification to exit the club, to unsure no one leaves with unpaid merchandise.

This a the first-of-its-kind application of artificial intelligence (AI) and computer vision technology to eliminate queuing at the club’s exit area.

Now, after a member completes payment at a register or via Scan & Go, a combination of computer vision and digital technology deployed in the exit area captures images of carts and verifies payment for all items within a member’s basket.

This new technology is currently running pilots across 10 Sam’s Club locations and is the first retailer to deploy this technology at exit.

​​Sam’s Club Launches New Digital Innovations Further Enhancing Members’ Shopping Experiences