Dispatchers Saluted During National Public Safety Telecommunicators Week

The Hancock County Sheriff’s Office, Findlay Police Department, and other police, fire and EMS agencies across the area and country are recognizing their dispatchers during National Public Safety Telecommunicators Week.

National Public Safety Telecommunicators Week runs April 12 – 18.

Hancock County Sheriff Michael Cortez says telecommunicators are often described as the calm in someone’s darkest moment, but they are truly the first responders. They are the first to answer the call for help, the first to reassure a frightened caller that help is on the way, the first to calm fear through steady guidance, and the first to deploy the resources needed for both minor and major emergencies.

Their work does not stop once help is sent. Behind the scenes, they continue to support law enforcement, fire, and EMS by gathering critical information, coordinating response efforts, and helping sustain emergency operations from start to finish. Their steadfast dedication and commitment to serving others is what allows emergency services to respond effectively, efficiently, and safely.

Quite simply, their work is essential to every successful response. Without their voice, their direction, and their ability to guide both the public and responders through moments of crisis, we would be without the light that helps lead people back to calm and reassurance.

For these reasons, today and every day, I extend my sincere gratitude to the Telecommunicators of the Hancock County Sheriff’s Office. Thank you for your dedication, your professionalism, and your unwavering commitment to serving not only our office, but all of Hancock County.

Your service matters. Your work is seen. And it does not go unnoticed.

Sheriff Michael A. Cortez